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“Exponential is already a Merciacom landline and mobile customer, and when we heard that the company was offering telemarketing solutions, we decided to trial their services to promote a new project and book appointments.

“I was incredibly impressed with the time that Mercia Sales and Marketing’s staff spent getting to know about the business and our objectives. The system for notification of projects works well and the staff are approachable, always available to speak to and flexible. For example, they were able to change the day of the week they did our telemarketing in order to get better results.

“We were so happy with the results of the pilot that this has resulted in the booking of a ten-week campaign. Everyone at Exponential predicts that the results of this will lead to further work in association with Mercia Sales and Marketing.”
Michelle Moore, Exponential Training & Assessment Ltd

 

"After having tried various avenues to generate more sales with little effect, we decided to try the telesales approach. As CERAN works within a niche market, our target audience is quite limited and so we were a little apprehensive about the success we would have. However, within two weeks, Mercia Sales and Marketing had sold one of our language programmes and since then, they have generated numerous contacts for us.

"Mercia Sales and Marketing are professional, flexible and have taken the time to get to know our product. They pass on leads quickly and thoroughly and I am more than happy to recommend them to other companies looking to promote themselves and their products."
Sian Choma-Peters, CERAN Languages
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